Terms of Service
Last updated: August 26, 2026
These Terms of Service (“Terms”) govern your use of MyCCMPlan, operated by McLean Pro Health LLC (“McLean Pro Health,” “we,” “us”). By using our chronic care management services, including phone and SMS text communications with your care team, you agree to these Terms.
SMS Text Messaging Program Terms
As part of your chronic care management (CCM) program, you may consent to receive text messages from your care manager at McLean Pro Health.
- Program description: Messages relate to your care coordination, including appointment reminders, care manager check-ins, and follow-up on health alerts identified during your care.
- Message frequency: Frequency varies by patient care plan, typically a few messages per month.
- Cost: Message and data rates may apply.
- Opt-out: Reply STOP to any message to cancel, or tell your care manager verbally at any time. You will receive a confirmation message and no further messages, except a one-time opt-out confirmation.
- Help: Reply HELP for assistance, or contact support@myccmplan.com or 202-361-4904.
- Carriers are not liable for delayed or undelivered messages.
Consent
Consent to receive SMS messages is not a condition of receiving any care management services. You may provide verbal consent to your care manager during enrollment, and you may withdraw consent at any time as described above.
Use of the Service
MyCCMPlan is provided to support care coordination between patients, care managers, and providers. You agree to use the service only for lawful purposes and to provide accurate information to your care team.
Privacy
Our collection and use of your information, including your mobile phone number, is described in our Privacy Policy.
Contact Us
McLean Pro Health LLC
838 Alvermar Ridge Drive, McLean, VA 22102
Email: support@myccmplan.com
Phone: 202-361-4904